Shipping & Return Policies
We know you are anxious to get your order! Elements works hard to ship standard orders in 1-2 business days. Personalized and Curated orders can vary. If you need by a specific date, please contact us to verify we will be able to fill the order in time.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. Elements is not responsible for delays due to customs.
Returns & Exchanges
Elements gladly accepts returns and exchanges
Just contact us within: 14 days of delivery
Ship items back to us within: 21 days of delivery
Elements does not accept cancellations
But please contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, Elements can't accept returns for:
- Custom or personalized orders
- Custom Curated orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.